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Originally released in 1984 by the Canadian company Xanaro that went bankrupt, and then by Migent, Ability is an integrated office suite for DOS that includes word processor, spreadsheet, database, telecommunications, business graphing, presentation graphics capabilities, and built in file management. It features good integration between the different components, with the ability to import, share, and dynamically update data between them. It was advertised as a very easy to use and a quick to learn system.


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Firefox is a web browser based on the open source Mozilla web browser. It was intended to be lighter weight and faster than Mozilla, separating the e-mail client in to the new Thunderbird product. At release, it implemented better support for web standards than Microsoft Internet Explorer. Firefox included features such as tabbed browsing and support for add-ons.


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Microsoft Internet Explorer is a web browser application created by Microsoft primarily for Microsoft Windows. It was initially based on Spyglass Mosaic. At various points, Internet Explorer was also available for MacOS, Solaris, and HP-UX.


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IBM/Lotus SmartSuite is an office suite from Lotus software for Windows and OS/2. SmartSuite includes SmartCenter, 1-2-3, Word Pro, Freelance Graphics, Approach, Organizer, and ScreenCam.


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Microsoft Office is a bundle of Microsoft's productivity application. This includes Word, Excel, PowerPoint, Access and later Mail, Office Manager, and Outlook. The "1.x" versions of Microsoft Office were simply a marketing bundle of the standalone products sold together with no other packaging changes. Even though these were distinct applications, rather than one single monolithic program, they shared a similar user interface, integrated well together and shared the ability to embed documents from one application in the documents of another.


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Microsoft Works was an all-in-one scaled-down Word Processor, Spreadsheet, and Database geared towards the home user. It was released in variants for early DOS, Windows, and Macintosh. Microsoft Works competed against Lotus Jazz, FrameWork, AlphaWorks/LotusWorks, PFS First Choice, and many others.


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Mozilla is an open source web browser based on a rewrite of the Netscape web browser. Netscape Communications Corporation released the source code in 1998 with the intent that it would be used as the core of next Netscape browser. Shortly after the release, Netscape Communications Corporation was acquired by AOL. Mozilla was used for the basis of Netscape 6.x and 7.x. Mozilla (later codenamed SeaMonkey) was eventually reworked and became Firefox.


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Netscape Navigator/Communicator was the first commercial web browser, displacing the free NCSA Mosaic. 1.0 was first released in December 1994, and initially offered advanced features such as progressively rendering pages as they loaded. It quickly gained many other features and capabilities and became the most popular web browser in the mid 1990s. One reason for its popularity, it was licensed freely for personal and non-profit use, although companies were expected to pay for a license. It later competed with Microsoft Internet Explorer, Opera, and Safari, and eventually was open sourced in to the Mozilla browser.


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Remedy Action Request System is a powerful and flexible high-end client/server based helpdesk management program. It featured an easy to use design that was based around actual helpdesk needs. It was used in many large businesses


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Microsoft SharePoint is a Windows Server hosted collabaration tool allowing for document management, custom lists, workflows, wiki-style editing within an organization, web applications and plugins, extranets and intranets.